I used yelp to find Martin and chose them to clean our business’ carpets because of their good reviews. I also liked that they have been established in Columbus and are a family owned business just like the office I manage. I should mention that our carpet is old and has been cleaned before, but doesn’t get very clean anymore. We don’t want to get new carpets since we may move our location in another year, but we also don’t want to look unprofessional. So I called Martin and had them come on a Friday while I was out. I came in on Monday the next week and the carpets are amazing! No other company (we have used 2 others) has been able to get the carpets this clean. The final cost was also lower than the estimate I got over the phone. My employee who was here during the cleaning said the two guys who showed up were very polite and professional with her. I can’t say enough good things. I really expected to come back in and hardly notice a difference as that is what I was used to from the other companies. I will probably use them for this location at least once more before we move and will try them for my home as well.
I am compelled to write a review on Martin Carpet Cleaning because they do such a thorough job. I have been using Martin for about 15 years, because once I discovered what a great job they do, compared to companies I had used in the past, I don’t want to use anyone else. Jim and Josh were here today to clean several areas for me. They were professional, efficient, and thorough. They move the cleaner over each area several times, making sure it is as clean as it can be. I am very impressed with this business. We also use these people to provide clean welcome mats inside and outside of our main door at our business. They provide great service!
Great customer service! We needed the carpet cleaned in our condo before we moved in, problem was we needed it cleaned on Wednesday & we called them Tuesday evening @ 6:30 pm. Amazingly they were able to fit us in at noon & it was spotless when they were done! Carpets dried fast & look great, thanks so much!
This is a 4th generation family-owned business tucked into the Brewery District down a brick side-street. Great customer service from everybody I encountered. This business knows the value of a handshake and they deliver on their promises. Highly recommended.
I have been using Martin Carpet Cleaning for about 12 years… They do a good job and I trust them. My carpet is off-white and they have cleaned it and gotten stains out that we thought were there for good.
I dropped my rugs off at their shop in German Village… There was a discount for taking them in and picking them up myself. Both rugs look great!
I am very happy with the services that Martin Carpet Cleaning gave to us. They were prompt when showing up for their appointment. They were very courteous and did a great job cleaning our carpets. We had some spots from our dogs that they were able to get out of the carpet. We also were very happy with the job they did on our sofa and love seat. I have used them previously and will continue to use them.
They do excellent work, are reliable, courteous and very agreeable. It speaks to the commitment the family has to excellence and service and is one of the many reasons why I choose to support locally owned family businesses as often as I can.
We have used Martin Carpet Cleaning several times and each occasion it has been an excellent experience. The customer service staff is very friendly and helpful in scheduling. The carpet cleaners themselves have arrived when they idicated they would be there and have done a marvelous job cleaning our carpets. They have been successful in removing a multitude of stains, including coffee spills, pet stains and oil. I would highly recommend this company for carpet cleaning.
They do a wonderful job cleaning, especially removing spots. The carpet looks new after they are here! I have been using them for 5+ years. Other carpet cleaners have not been able to compare. I highly recommend Martin’s. The young carpet technicians were professional and punctual. My experiences with all of them have been GREAT!! Great customer service.
I’ve taken my carpets and rugs for cleaning several times. Last year I also took a large piece of carpeting for them to cut, clean and bind. I also bought padding. It’s a great company. They were helpful when I had questions about the large remnant I wanted to have bound, and the padding that was suggested is excellent. They do good work.
Staff were responsive from time of call to work performed. They explained why they felt they were superior to other services when I asked them, but did not put down other services. They did an excellent job. Price is slightly higher than some, but work is superior in my opinion. I have used them before and they are now my carpet cleaner of choice.
Mr. and Mrs. Jacob
I want to express my appreciation for all of the years you’ve cleaned my braided rugs. They always look so great when they come back and your men are always so courteous and since we’re in our 80’s it’s so good to have them take them up and put them down again. We thank you all so very much for such wonderful service!!